If I had to choose one word to sum it all up it would be - EXCEPTIONAL
Replacement of existing roof We were overwhelming satisfied
and extremely pleased with our selection of Cornell Roofing. We spent the better
part of several weeks scoping and screening a half dozen or more roofing
contractors. None of which met our criteria. Then by chance we came across the
Homestars website and found the reviews for Cornell Roofing which seemed almost
too good to be true. After reviewing Cornell's quote and subsequently
interviewing Mike Greathead, we felt confident in our selection to go ahead with
them as our preferred roofer. They met all of our criteria and we were not
disappointed with the work, and in fact it exceeded our expectations. They were
very professional and thorough in every aspect, from start to finish.
1.Initial Site Visit
===============================
Cole arrived
shortly after our initial request for an estimate. He proceeded to climb on our
two storey roof, examined the state of our shingles, took measurements of every
section of our roof and reflected these in a detailed sketch. Nothing was left
to guessing.
2. Written Quotation
==============================
A detailed
written quotation was provided to us that included copies of 3rd party liability
insurance, Worker's compensation letter, references, reviews and an itemized
estimate. All of this information was professionally packaged. No other roofing
contractor that we interviewed provided such a detailed package as Cornell
Roofing did.
3. Installation/Clean-up
=========================================
A
work crew of 8 to 9 men arrived early in the morning on the day the job was
scheduled to start. They quickly went into action, taking measures to protect
our windows, garage door, air conditioning unit, decks, interlock driveway etc.
Soon thereafter they went to work on the roof section by section, stripping the
old shingles, discarding them into a bin, and installing the new ones as opposed
to some roofers who strip the entire roof, exposing it to possible water damage
in the event of rain. The job was completed in one day which was one of our
criteria. Before leaving our home, the crew cleaned up the entire worksite from
nails and other debris.
Small businesses that are successful are driven to the forefront in part by
their founders who embody a commitment to excellence, quality workmanship,
service and a perseverance to be the best. Mike Greathead possesses all of these
qualities. We found him to be an individual of principle, honesty, and
integrity. This is reflected in the conduct of his business operations and in
his supervisor Cole. Ultimately he has these expectations of all his employees
and crew.
If I had to choose one word to sum it all up it would be - EXCEPTIONAL
Price & Advice Expand»
Approximate cost of services:
$5,700.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar
project?